Terms & Conditions
The Course
This is an online course, coaching may be included in your package for the stated time when booking. All coaching takes place online and cannot be substituted for live coaching. It is the students responsibility to make use of the coaching during the allotted time.
If for any reason the student is unable to continue with the coaching, due to horse/rider injury, weather conditions or some other reason it is the students responsibility to contact the instructor (Lyla Cansfield) and inform them. In these cases the coaching period can be paused at the instructors discretion. Pauses may only last for a maximum of 6 months.
For courses that include 'lifetime access' it is understood that 'lifetime' means the lifetime of the course.
Refunds
There is a two week guarantee (cooling off period). If for any reason the student decides they do not want to continue. They must inform the instructor within 14 days from when they registered to be entitled to a full refund.
No refunds will be issued after the 14 days has expired.
Failed Payments
Payments fail from time to time, often due to cards expiring or a banking glitch. If an instalment payment fails, you will be contacted immediately and asked to check with your bank and update your payment details if necessary. Our system will retry your payment within 5 to 10 days.
If the payment continues to fail and there is no contact from the student, they will be immediately withdrawn from the course and any coaching they have left. We will then take legal proceedings to recover the remaining payments owed.
Your horse
Your horse is sound, fit, healthy and free from any medical conditions that would make training painful or uncomfortable for your horse. If you have any concerns about your horses fitness/health, please contact me to discuss.
For courses that include riding, it is understood that your horse must be started under saddle.
Please contact me separately prior to booking starting a course for a horse you consider to have serious behavioural problems as private or live coaching may be more beneficial.
Rider
Physically riders must be able and reasonably fit.
As a matter of safety Lyla Cansfield reserves the right to recommend that you do not ride.
Equipment
The following equipment is advised for riders, should the APPLICANT choose to ride without these it is at their own risk:-
It is advised that BS standard approved and properly fitted helmet to be worn at all times when mounted, and recommended to be worn at all times when with a horse. The helmet must comply with the most current safety standards and must be less than 5 years old from the date of manufacture.
Appropriate heeled shoes or boots.
Your tack is fitted appropriately, regularly checked for damage and maintained to avoid breaking while in use.
Terms and conditions
At any time with absolute discretion Lyla Cansfield may:-
Revoke approval for the applicant to attend or participate this course.
Recommend that the applicant transfer to another course.
Make an adjustment or adjust fees if either event 1 or 2 occurs.
Various words and phrases used in this agreement shall have the following meanings- the ‘INSTRUCTOR’ also includes any partners, employees, agents or sub contractors who may run or assist in running the course. The ‘COURSE’ refers to any videos, instructions or training relating to the starting, training, selection, care, handling and riding of horses.
The APPLICANT agrees to release and discharge the INSTRUCTOR in respect of all liability to the APPLICANT for loss or damage of any kind, whether for personal injury, death or property damage which the APPLICANT may suffer from participating in the COURSE howsoever caused.
APPLICANT hereby indemnifies the INSTRUCTOR from any loss, liability or damage or cost that may be incurred by the INSTRUCTOR as a result of any act or omission, whether caused by negligence of the APPLICANT or otherwise in respect of any injury, loss or damage of any person who may use any advise or training given as part of the COURSE.
This agreement, releases and indemnities shall be binding upon the APPLICANT, the APPLICANTS legal representative, heirs and Next of Kin and that this agreement may be pleaded in bar to any cause of action commenced in any court contrary to the terms and conditions.
Lyla Cansfield & Equine Mind & Body Training can take no responsibility for the outcome of applying any of the techniques discussed with or without supervision. Riding is a high risk sport.
Rider acknowledgement and declarations
I agree that:-
Physically I am able and reasonably fit.
Any behavioural problems have been discussed with the 'INSTRUCTOR' and I accept the risk associated with these.
I am aware that activities involving horses can be dangerous and unpredictable and that I can be injured or killed.
I accept all risks of personal injury, death or property damage (including the horse) to myself or caused to others.
I am aware I may be personally liable for injury or damage to other horses, people or property that is caused by myself or my horse and I have been advised that I should insure myself against such risks.
I have fully read and understood the terms and conditions and I agree that all terms and conditions are included in the agreement between myself and the instructor.
Use of Images & Video
Photo’s, screenshots and other media may be taken from the Facebook Group. Please contact me on [email protected] if you are unhappy for me to use images of you and/or your horse for promotion of future events on social media, email or posters.
Photo's of children or other persons not registered for the course will not be used. All names will be blocked out to maintain your privacy.
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